In order to work on your drawing smoothly, maintaining at least a few GB available disk capacity is optimum.Īlso for Windows users, there is a possibility that software (DDL) creating thumbnail images of a MDP file causes the contest. Q2.What will be the cause of the file saving failure? A2.First of all, please make sure that there is sufficient available disk capacity to save a file.

If you are using Windows, please go to 'Brush Environment Settings' under file menu and check 'Start brushing when pen pressure is detected'.

We truly appreciate your cooperation and participation. It will increase a chance to resolve the fundamental issues.Įach user's cooperation will become the most powerful driving force.

There is a limitation in improving the condition on the software developer end, therefore it will be extremely helpful if users contact the pen tablet manufacturers to provide further information to FireAlpaca. Is there any way to fix this? A1.We have received the reports from users that this glitch sometimes happens depending on the pen tablet type or driver version. Q1.When I draw with brush tool, the drawing starts offset from the actual position.

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